FREQUENTLY ASKED QUESTIONS | Cross Creek at Murfreesboro
Have questions? We have answers.
Check out our answers to the following FAQs – from submitting your application to learning more about resident life at Cross Creek at Murfreesboro Apartments.
Want to hear directly from our residents? Visit our testimonials page to see what our community members love about calling Cross Creek at Murfreesboro Apartments home.
Amenities & Floor Plans
What amenities does Cross Creek at Murfreesboro Apartments have?
Cross Creek at Murfreesboro Apartments offers a resort-inspired lifestyle with amenities like a sparkling swimming pool, poolside lounge with TVs, tennis courts, a fenced dog park, and a car wash bay. Stay active with a 24-hour fitness center and playground, or unwind in the resident-exclusive clubhouse. Apartment features include oversized bedrooms, stainless steel appliances, fireplaces, private balconies or patios, and walk-in closets, with wheelchair accessibility and private garages available. Located near highly-rated Blackman Schools and major highways, Cross Creek combines comfort, convenience, and luxury.
Does Cross Creek at Murfreesboro Apartments have a fitness center?
Yes, Cross Creek at Murfreesboro Apartments has a 24-hour fitness facility.
Does Cross Creek at Murfreesboro Apartments have a dog park?
Yes, Cross Creek at Murfreesboro Apartments has a fenced-in dog park.
What floor plans are available at Cross Creek at Murfreesboro Apartments?
Cross Creek at Murfreesboro Apartments has a variety of large floor plans in studio, one, two, and three-bedroom configurations.
Does Cross Creek at Murfreesboro Apartments have EV charging stations?
No, Cross Creek at Murfreesboro Apartments does not have electric vehicle charging stations.
Does Cross Creek at Murfreesboro Apartments have parking available?
Yes, Cross Creek at Murfreesboro Apartments has private parking and private garages available.
Location
Where is Cross Creek at Murfreesboro Apartments located?
Cross Creek at Murfreesboro Apartments is located at 490 Fortress Blvd, Murfreesboro, less than ten minutes away from The Avenue Murfreesboro.
What school district are Cross Creek at Murfreesboro Apartments in?
Cross Creek at Murfreesboro Apartments is in Blackman Schools, with walkable access to Blackman Elementary.
What major employers is Cross Creek at Murfreesboro Apartments located near?
Cross Creek at Murfreesboro Apartments is located near employers like Nissan, Middle Tennessee State University, National Healthcare, Ingram Content Group, and State Farm Insurance.
How close is Middle Tennessee State University to Cross Creek at Murfreesboro?
Cross Creek at Murfreesboro Apartments is about fifteen minutes from the MTSU campus.
Is Murfreesboro a good place to live?
Murfreesboro offers a family-friendly environment with highly rated schools and a thriving job market. Residents enjoy a blend of suburban charm and urban conveniences, with plenty of shopping, dining, and outdoor activities. Its growing community and quality of life make it a popular choice for families and professionals alike.
Application
Do you run credit and background checks?
Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.
Are guarantors accepted?
Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.
Is my security deposit refundable?
Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.
Are there any specials or discounts?
We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.
Resident Life
Is this a pet-friendly apartment community?
Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. Please visit our pet policies page for more details.
Are aggressive breeds accepted?
While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.
Can management address emergency maintenance requests?
Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.
Can I make a noise complaint about a neighbor?
If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.
Can I make changes to my apartment?
You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.
Can management enter a resident's apartment home?
Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.
Rent/Lease Agreement
When is rent due?
Rent is due on the first of each month.
How do I pay rent?
You can visit our Residents' Portal to easily pay your rent & manage your account.
Where can I view the fees?
For full-transparency, we have created a resource you can find this info in these tables. This page contains billing frequency, fee amounts, and optionality.
Are there late fees for late rental payments?
Yes, please check your lease agreement for more information about our late fee policies.
Is there a penalty for breaking a lease?
Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.
Can I sublet my apartment to someone?
No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.
Do we have a money-back guarantee?
Yes, we have a 30-day money back guarantee, you can read our policy for more details about this offer.